We are a leading provider for the best in full lace front wigs, custom lace front wigs, and celebrity made
lace front wigs. We sell the highest quality fashion human hair lace front wigs made from only the most reputable wig manufacturers in the world! With our low prices you can save up to 75% of retail salon prices!
Our Company web site - www.lace-front-wig.com is a established retail business registered under our parent company name, Euro Hair Designs LLC. We are a registered company in the United States and have been verified by third parties including PayPal & Yahoo Stores! Our expertise in hair and fashion has been proven with a wide platform of qualifying credentials. We have appeared on Regis and Kathy Lee, Bet TV, and countless articles involving the salon and hair industry. We have been involved in women's and men's hair replacement for over 20 years and continue to develop our commitment to ensuring our products are made with only the purest human remy hair available in the world!
Best of all, when you choose us, you can always order with confidence. In addition to making ordering fast and easy, we promise every order by mail, facsimile or right here online, your transaction will ALWAYS be 100% Safe and Secure.
Company Contact Information
Euro Hair Designs LLC
P.O. Box 220
Saddle River NJ, 07458
USA
Toll Free Phone: 1-888-424-7396 (10 am EST - 5 pm EST)
E-Mail: INFO@LACE-FRONT-WIG.COM
Return Policy
We know our wigs are unmatched in quality. We're so confident that we offer a 10 day satisfaction guarantee on every wig we sell.
STOCK WIGS REFUND POLICY: During the first 10 days, if you are unhappy with your stock lace wig for any reason, simply let us know and we'll replace your wig to ensure your satisfaction. You can even exchange it for a different hair style and length for a small fee, all other refunds will be issued as STORE CREDIT ONLY. All we ask is that you fill out our return order form and include it with them merchandise.
REQUIREMENTS FOR RETURN:
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NO application of glue or tape has been applied to the wig; any glue or tape residue will be rejected.
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It is within the first 10 days of receiving your lace wig.
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The excess lace in the front of the wig has not been removed or cut in any way,shape, or form.
IMPORTANT NOTE: You CAN'T return any unit once it has been CUT, GLUED, or PAST TEN DAYS.
REFUND PROCESS: All stock wigs/hair extensions/glues/accessories returned must include a completed copy of our Return Order Form. In order to complete a return you must obtain a ROA number; all returns must be preauthorized. Any items returned without a ROA number will not be accepted. In order to obtain a ROA number you must e-mail returns@lace-front-wig.com within 10 days of receipt of your item. Once ROA has been authorized you may fill out a copy of our return order from listed above and include it with your merchandise.
*IMPORTANT*: We will NOT process any return package without the Return Order Form and Issued ROA Number! We will issue a refund as store credit or exchange for item cost ONLY when a return authorization has been requested within ten (10) days of your receipt of merchandise.
Upon return approval, we will e-mail you with a issued store credit coupon code that you may use towards any item(s) available in our store. All Refunds will be issued by either an exchange towards another lace front wig, or store credit that expires within 6 months.
Click here to View Our Return Order Form for printing.
In case you are unable to view our Return Order Form, you can download Adobe Acrobat Reader:
CUSTOM WIGS REFUND POLICY: Due to the specialty of the item, all sales are final on ALL custom lace wigs. We do not accept delivery of returned products. They will be returned unopened a sender’s expense.
Please take your measurements and other options very carefully. We will make your custom wig according to your exact specifications. We are not responsible if you did not measure properly and your wig does not fit. We are also not responsible for variances in color caused by monitor settings.
CANCELLATIONS: All cancellations for custom wig orders will be charged a 35% cancellation fee.
All other returns/exchanges must be approved and agreed upon by phone (1-888-HAIR-DYNAMICS), or by email to orders@lace-front-wig.com, before packages are accepted or will otherwise be denied at the owners expense.
Returned packages must be accompanied by a copy of the original invoice and must be returned in the
original condition. Product must be in the original packaging with all netting and tags in place. We will not accept merchandise that has been altered / worn (brushed, combed, picked, cut, or washed) in any way.
