Shipping & Returns

Domestic Shipping

SHIPPING: Shipping costs are calculated in real-time during checkout. The shipping cost depends on what shipping method is selected and the final destination from shipping origin. Please note all in stock items ship within 24-48 hours. The available UPS shipping methods are listed below for all destinations located within the United States.

* UPS Ground - Arriving 2-5 days.
* UPS Next Day Air - Arriving next day.
* UPS 2nd Day Air - Arriving 2 days.
* UPS 3 Day Select - Arriving 3 days.

A delivery confirmation tracking number will be emailed to you once the order is shipped. The status of your delivery can be viewed at www.ups.com, or may be accessed within the order confirmation sent via e-mail once item is shipped.

If you do not have a credit card, we also accept Money Order. Please contact us first for instructions on payment via money order.

Signature Confirmation of Delivery: Will be required on all orders ABOVE $99 only!

SHIPPING INFO: Your name and billing address should match the information provided for the purchase. We ship only to your billing address. NO EXCEPTIONS. All wigs will be shipped to the billing address to avoid fraudulent orders, which we do prosecute. However, if you are in the USA and your wig must be sent to another address you MAY be asked to fill out our Credit Card Authorization Form and have it faxed to 1-201-962-7313.

BILLING: If you paid in full, we will bill your card when your wig is due to be made unless a payment plan was noted. Payment plans on custom lace wig orders will be billed 50% before custom wig arrives, and the remaining 50% billed when custom lace wig is shipped.

RESTOCKING FEES: If a product is returned under unusual circumstances a 25% restocking fee will be charged and shipping charges will not be refunded.

If you have any further questions about shipping, please contact info@lace-front-wig.com

International Shipping

International Shipping: We ship International to ALL AREAS outside the United States. Shipping costs are calculated in real-time during checkout. The shipping cost depends on the final address destination entered during checkout from shipping origin. Please note all in stock items ship within 24-48 hours. When the item is confirmed shipped, an E-mail with a confirmation tracking number will be sent to you via UPS, which your order can be tracked at www.ups.com - The available international shipping method is listed below.

Please Note: The Billing address must match Shipping address for ALL international orders. NO EXCEPTIONS!

INTERNATIONAL SHIPPING INFO: All wigs will be shipped to the billing address to avoid fraudulent orders, which we do prosecute. For ALL INTERNATIONAL orders, you will need to fill out our Credit Card Authorization Form and fax to 1-201-962-7313. The form must include a drivers license, or the issuing credit card used for payment.

First time International credit card orders must fax/email a second proof of identity consisting of:

- a copy of your billing credit card statement (front and back - please cover the number of the Credit Card account on the statement) or a copy of an utility bill (gas, electrical,telephone);

Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. Any customs or duty charges are always the responsibility of the recipient.

If you have any question about shipping please e-mail info@lace-front-wig.com -Thank you!